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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chad French

January 10, 2025

5  out of  5
rating by Chad French
"My name is Nicole, and I have worked with Caitie from Garrett Schafer State Farm Insurance for a long time. She has always gone above and beyond to assist me with any insurance issues I have encountered. Caitie responds promptly and resolves situations efficiently and effectively. She is not only incredibly helpful but also a very kind person. I would wholeheartedly recommend her services 100 percent. I truly appreciate everything she has done for me as a valued customer."
We responded:
"Wonderful review, Nicole! We’re so glad to hear that Caitie has been able to assist you so effectively and kindly over the years. It’s always great to know that our clients feel valued and well taken care of. Your recommendation means a lot to us, and we’re here whenever you need anything in the future!"
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chris@ maria

December 10, 2024

5  out of  5
rating by chris@ maria
"Mr Richard has been a honest and a very knowledgeable person, we are very happy with his service, we are glad to be back to state farm. Thank you Maria and Chris."
We responded:
"Thank you, Maria and Chris, for your kind words! We’re so glad to hear that Mr. Richard provided you with honest and knowledgeable service. It’s wonderful to have you back with State Farm, and we truly appreciate your trust. If you need anything in the future, we’re always here to help!"
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Angela Westby (Angwest52)

October 30, 2024

5  out of  5
rating by Angela Westby (Angwest52)
"I am over the moon about my experience with Kevin Terry at state farm, I have called several companies for quotes and by far not only was Kevin kind, honest, and informative but he was very knowledgeable and patient with me he definitely gave me excellent overall experience, Please if anyone is interested in having this same experience please contact State Farm , Garrett Shaeffer Agency in GA and ask for Kevin Terry! Kevin I so appreciate your kind, honest, professional , and excellent service!!🤗"
We responded:
"Wow, thank you for such an amazing review! 🌟 We’re thrilled to hear that Kevin made your experience with us truly exceptional. His kindness, honesty, and expertise are exactly what we strive for every day, and we’re so glad he could make a difference for you. Thank you for trusting Garrett Shaeffer’s State Farm Agency, and for recommending Kevin so highly! We’re always here to help, and we appreciate you sharing your experience!"
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David E. Wardell

October 8, 2024

5  out of  5
rating by David E. Wardell
"Very good experience with Kevin. He was very knowledgeable and detailed."
We responded:
"Thank you David we appreciate your business for home and auto insurance!"
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Courtney Hoyt

October 4, 2024

5  out of  5
rating by Courtney Hoyt
"I have been a customer with State Farm for over fifteen years. My experience with Garrett Schafer’s office has exceeded our expectations. If any of our five kids or my husband & I have a question or want to upgrade our policy, we call Caitie Yoes. Even with a time difference she will arrange a time that works for us. Caitie is prompt, personable & professional. She is why we are staying with State Farm. Nothing beats the service she has provided."
We responded:
"Thank you so much for your loyalty and for sharing such a wonderful review! We're thrilled to hear that Caitie Yoes has made such a positive impact on your experience. Her dedication to providing prompt, personable, and professional service is something we’re very proud of, and it’s great to know she’s been so helpful to you and your family. We truly appreciate your trust in us for over fifteen years and look forward to continuing to serve you!"
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Mary Thrailkill

August 30, 2024

5  out of  5
rating by Mary Thrailkill
"Caitie is wonderful to work with - the whole office always answers my calls and questions promptly!"
We responded:
"Mary, We're so happy to hear that Caitie and the whole team have been able to assist you promptly. Providing excellent service is our top priority, and we’re glad to know your experience reflects that. We appreciate your feedback and look forward to continuing to support you! Thank you!"
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Micheline Amisi

August 30, 2024

5  out of  5
rating by Micheline Amisi
"Called to get some changes made to my policy and Caitie was a star! Super accommodating & thorough in explaining the impact of my updates!"
We responded:
"Thank you for your great feedback! We're thrilled to hear that Caitie was so helpful and thorough in assisting with your policy changes. She always aims to make things as smooth and clear as possible. We're glad she made your experience a positive one!"
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Ray OfSunshining

August 28, 2024

5  out of  5
rating by Ray OfSunshining
"Garrett is professional, precise and proficient. The three Ps of satisfaction with a smile"
We responded:
"Thank you for the fantastic review! We're delighted to hear that Garrett's professionalism, precision, and proficiency have made such a positive impact on your experience. His commitment to providing excellent service with a smile is truly appreciated. We look forward to continuing to serve you!"
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Helen Sonsino

August 23, 2024

5  out of  5
rating by Helen Sonsino
"Caitie Yoes, is responsible, professional, caring, very quick and easy to get response and answers from her. thank you Caitie for being there for us."
We responded:
"Thank you for your wonderful review! We’re so glad to hear that Caitie has been so responsible, professional, and caring in assisting you. Her quick responses and dedication to helping you are truly valued. We appreciate your kind words and will be sure to pass along your thanks to Caitie! "
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Andrea Petkash

August 6, 2024

5  out of  5
rating by Andrea Petkash
"I've had State Farm Insurance exclusively since 1964. I originally lived in the Cleveland, Ohio area until I moved to Alpharetta, Georgia in 2017. I was always very happy with State Farm and my agents, but the fantastic service I've received from the Garrett Schafer agency here in Alpharetta - particularly my agent there Caitie Yoes is exceptional. I've had to change my move date a couple of times, requiring my calling Caitie to change the dates of the cancellation at my old apartment and start coverage at my new apartment. Caitie was wonderful handling things for me and always very happy to accommodate my needs. This agency is the best!!!"
We responded:
"Thank you for sharing your amazing experience! We're thrilled to hear that you've had such a long and positive relationship with State Farm since 1964. It's wonderful to know that Caitie and the Garrett Schafer agency have provided you with exceptional service during your move to Alpharetta. Her willingness to accommodate your needs and make the transition smooth is what we strive for. We truly appreciate your loyalty and kind words!"
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Jerry Marshall

June 7, 2024

5  out of  5
rating by Jerry Marshall
"I reached out to Caitie in Garrett's office to get some new insurance quotes for my real estate properties in TN. I was happy with my current agent, but doing my due diligence to make sure I was still getting enough coverage at the right price. To my surprise, Caitie and Matt reduced my cost between $4000 and $4500 per property with additional replacement coverage. A saving of just over $17k on 4 properties per year. It just goes to show, you never know until you ask. Thanks Caitie and Matt for all your efforts, I'll be reaching out soon to have you review the rest of my coverages."
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Shuanna-kay Henry

May 20, 2024

5  out of  5
rating by Shuanna-kay Henry
"Great service with Matt! Highly recommend him"
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Otho Branson

April 22, 2024

5  out of  5
rating by Otho Branson
"Jordan was great to work with and very responsive!"
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Pat Holloman

March 27, 2024

5  out of  5
rating by Pat Holloman
"Very easy to get answers and feedback from the agent."
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Dave Kelly

March 15, 2024

5  out of  5
rating by Dave Kelly
"I have been with Garrett’s State Farm agency for over 5 years. He and his team consistently deliver unparalleled service. His team are always polite, respectful, knowledgeable and helpful. They have worked with me in the past in finding competitive rates and in processing claims. I recently had the unfortunate experience of an uninsured motorist total one of my vehicles. Although I worked with the State Farm claims department, Katie Reed from Garrett’s team got involved and helped expedite the payoff, convert my coverage to the new vehicle I bought and sent me temporary ID cards while the permanent cards were being processed. This agency sets the bar for genuine customer satisfaction!"
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Andre Barlow

March 4, 2024

5  out of  5
rating by Andre Barlow
"Great customer service! Jordan is very personable, helpful, and knowledgeable...Making the experience effortless and easy...If you're looking for insurance, ask for him!"
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jorge o

February 9, 2024

5  out of  5
rating by jorge o
"Great experience 😃"
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kp at it's finest

January 20, 2024

5  out of  5
rating by kp at it's finest
"Jordan smith is an exceptionally hard worker, he helped me get my insurance EXTREMELY quick…all while thoroughly explaining to me the in and outs of what I was getting into. Absolutely amazing work ethic, and a great person to talk to!"
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Ty Oaks

January 8, 2024

5  out of  5
rating by Ty Oaks
"I have enjoyed working with Garrett and his team. The customer service has been exceptional. They are patient, quick to respond and are very knowledgeable. As an added bonus I was able to get better coverage for less money when I switched to State Farm."
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Q Art

December 22, 2023

5  out of  5
rating by Q Art
"Brendan is exceptional! His attention to detail and follow up are beyond my expectations. He is patient and attentive when I speak with him on any matter I need assistance with, I can rely on him to do exactly as we discuss. Brendan sets the standard of excellence that is unsurpassed. I appreciate his personal attention and positive attitude each time we speak. It is always a happy surprise when he is the one who answers my calls to the office. You are very lucky to have this young man of integrity in your employ. I have been a loyal customer with State Farm for more than 40 years, so there have been many people to compare his customer service skills to. Thank you! Job well done."
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Alena Byvalkevich

December 15, 2023

5  out of  5
rating by Alena Byvalkevich
"Great"
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Dwayne J

December 14, 2023

5  out of  5
rating by Dwayne J
"Very detailed oriented and great customer service."
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Todd Kirkland

December 5, 2023

5  out of  5
rating by Todd Kirkland
"Garrett Schafer was very helpful and was able to get me a better rate than I am currently paying. Garrett was extremely attentive to my needs and he made me very happy to join the State Farm Family"
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Ismaheel Lawal

December 3, 2023

5  out of  5
rating by Ismaheel Lawal
"When I needed to auto insurance coverage for my had, Matt had answers to all my questions. He was patient, knowledgeable and helpful. He was very professional and prompt in helping out. He is a great guy and I would recommend him to anyone looking for auto insurance."
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Justin Witzke

December 1, 2023

5  out of  5
rating by Justin Witzke
"Chase was great. I was having a very hard time finding reasonable rates because of the particular car I was buying. I had been on the phone most of the afternoon with other companies and no one was able to do anything for me. Chase called, and within 15 minutes he took me through the process and I was insured."