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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephen Johnson

March 21, 2025

5  out of  5
rating by Stephen Johnson
"Katie helped me so much. She even helped me find discounts.Very impressive!"
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Todd Kirkland

March 21, 2025

5  out of  5
rating by Todd Kirkland
"Garrett Schafer was very helpful and was able to get me a better rate than I am currently paying. Garrett was extremely attentive to my needs and he made me very happy to join the State Farm Family. I would advise anyone to use Garrett, best rates for my two cars and renters insurance policy. Thank you for everything."
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Alok Lokesh

March 14, 2025

5  out of  5
rating by Alok Lokesh
"The team is very responsive and always assisting on time."
We responded:
"Thank you for the kind words, Alok. We are so glad our team was able to assist you. Thank you for choosing our agency."
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MT Photography

March 11, 2025

5  out of  5
rating by MT Photography
"I had a problem that needed immediate attention and I called the office and the staff (Claudia C) was able to get what I needed changed and sent to me. I'm always on the go with my business and need an Insurance agent who is able to accommodate my needs. This is definitely the agency."
We responded:
"Thank you for the kind words. We are so happy our team was able to assist you with all of your insurance needs. Thank you for choosing our agency."
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David Altfeld

March 10, 2025

5  out of  5
rating by David Altfeld
"My account was transferred to Garrett years ago when my agent retired. I was a little worried at first, but Garrett and his team have always been very helpful with any request I have."
We responded:
"Thank you for the kind words, David. We are so happy we were able to help with all of your insurance needs. Thank you for choosing our agency."
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Lynzi Kiser

March 8, 2025

5  out of  5
rating by Lynzi Kiser
"We’ve been with Garrett Schafer’s office for at least 15 years now. State Farm isn’t the cheapest insurance out there but we stay for the customer service and how well his staff takes care of us. Caitie has been such a pleasure to work with. She is quick to respond to our questions and gets us the information we need quickly. 2 of my daughters are on their own now and they’ve stayed with Caitie and Garrett for the same reason. They’ve worked through many accidents with all of us. They are the best!"
We responded:
"Thank you for the kind words, Lynzi. We are so happy to have had the opportunity to keep you properly protected for all of these years. Thank you for choosing our agency."
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Leigh Boston

March 6, 2025

5  out of  5
rating by Leigh Boston
"We have been with State Farm for over 30 years, and Garrett Schafer and his amazing Team have become like extended family to us. Caitie, Justin and Claudia are a joy to work with. Each time I call (which is often) they patiently and thoughtfully review my options and quickly resolve the issue. I am so grateful to have such a knowledgeable and dependable team to turn to…especially in a crisis. Thank you!"
We responded:
"Thank you for the kind words, Leigh, and thank you for the opportunity to keep you properly protected for all of these years. Thank you for choosing our agency."
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Roger Bearden

March 5, 2025

5  out of  5
rating by Roger Bearden
"Brendan Anderson was very helpful and professional, 2 thumbs up."
We responded:
"Thank you for the kind words, Roger. We are glad our team was able to provide you with such exceptional service."
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Phillip Clancy

March 3, 2025

5  out of  5
rating by Phillip Clancy
"Kirby was amazing to work with! From start to finish, he made the process of getting insurance smooth, stress-free, and even enjoyable. His knowledge and expertise were evident, but what really stood out was his genuine care and dedication to finding the best coverage for my needs. He took the time to explain everything clearly, answered all my questions with patience, and made sure I felt confident in my decision…"
We responded:
"Thank you for the kind words, Phillip. We are so happy our team was able to assist you in such an excellent manner. Thank you for choosing our agency."
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Craig Ogden

February 28, 2025

1  out of  5
rating by Craig Ogden
"Beware!! I left this agency due to falsifying Information to outside agencies stating that my vehicle was not insured by their agency when it actually was. My policy was initially paid in full for six months. I also experienced increased rates for insurance on my vehicles which were over 10 years old with no accidents and an excellent driving record. Shop around! You can receive better rates and customer service elsewhere!"
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Greg Powichroski

February 28, 2025

5  out of  5
rating by Greg Powichroski
"Claudia was very helpful and pleasant, and even offered me to make my car payment in two installments. Which I did."
We responded:
"Thank you for the kind words, Greg. We are very happy our team was able to assist you. Thank you for choosing our agency."
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Maite Amante

February 13, 2025

5  out of  5
rating by Maite Amante
"Garrett Schafer & Claudia Cabanillas and there team are the best polite professional understanding and overall best customers service thank you."
We responded:
"Thank you for the kind words, Maite. We are very happy our team was able to assist you. Thank you for choosing our agency."
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Earnest Wagner

February 13, 2025

5  out of  5
rating by Earnest Wagner
"I spoke with Justin this morning and he was very helpful and helped me handle my situation perfectly. He is a life saver"
We responded:
"Thank you for the kind words Earnest, and we are glad our team was able to assist you. Thank you for choosing our agency."
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Eric Brown

February 13, 2025

5  out of  5
rating by Eric Brown
"Great service Very helpful and friendly"
We responded:
"Thank you for the kind words, Eric, and thank you for choosing our agency."
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Jonathan Smith

February 11, 2025

5  out of  5
rating by Jonathan Smith
"Claudia and Garrett has been a very big help on the services and pick up anytime when I need to pay my bills I love the team enjoy the conversation and experienced how to handle by going but telling the business on what's new and trying to find a way of getting discounts and insurance so keep up the good work"
We responded:
"Thank you for the kind words, Jonathan. We are so glad you have chosen us for all of your insurance needs."
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Travis Harrington

February 11, 2025

5  out of  5
rating by Travis Harrington
"Well, i really enjoyed the proffesional manner in wich katy has handled a recent accident i was involved w. She never waivered or grew tired of her relentles pursuit to conclude what has turned out to b a very long and meticulas task of concluding my previously mentioned accident. Katy is always a pleasure ,and very helpful concerning all of my insurance needs ,i have noticed for probably a year now. Thank you for allowing katy to help me in this aspect."
We responded:
"Thank you for your kind words Travis. We are glad that our team was able to help. Thank you for choosing us for all of your insurance needs."
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Johnnie Vela

February 10, 2025

5  out of  5
rating by Johnnie Vela
"So impressed with the customer service with Garrett Schafer. Caitie provided me with the most amazing customer support. Purchasing a new vehicle can be stressful, she provided me with the best support with getting quotes during the process. If I could give more than 5 stars I would. Highly recommended Garrett Schafer Agency."
We responded:
"Thank you for your kind words Johnnie. We are so glad that our team was able to deliver exceptional customer support. Thank you for choosing us for all of your insurance needs."
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Kimberly Davis

February 6, 2025

5  out of  5
rating by Kimberly Davis
"We experienced damage from Hurricane Helene. We were new customers but y’all Came Through 100% and we were so grateful. I was hospitalized recently and couldn’t work for over A month. My insurance lapsed and Justin was so incredibly understanding and helpful! I feel like I have a friend on my side. Thank you from The very bottom of my heart. I am forever a customer!!"
We responded:
"Kimberly, Thank you so much for your heartfelt review. We’re truly sorry to hear about the challenges you’ve faced, but we’re grateful that Justin was able to provide the support and understanding you needed during such a difficult time. Our goal is always to be there for our customers when they need us most. We deeply appreciate your trust and loyalty, and we’re honored to have you as part of our State Farm family. If there’s ever anything you need, we’re always here for you. Wishing you all the best! ❤️"
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karen williams

February 6, 2025

5  out of  5
rating by karen williams
"Catie was so helpful and took the time to listen about my concerns and answer questions about an update on my home/Condo insurance."
We responded:
"Karen, We're so glad to hear that Catie was helpful and took the time to listen to your concerns while answering your questions. Providing excellent service and peace of mind is our top priority. If you need anything else, we're always here to help! 😊🏡✨ "
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Jeannetta Cole

February 5, 2025

5  out of  5
rating by Jeannetta Cole
"Justin Windsor, went over and above to help me with all my insurance needs this morning. He helped me understand what kind of coverages I had on my home. Even if I asked the same question another way, he had my back to make sure I understood my coverage. Also, he found some ways for me to save money on my vehicle coverage. 5 Stars to Justin for helping me save some moola."
We responded:
"Jennetta, Thank you for your fantastic review! We're thrilled to hear that Justin went above and beyond to help you understand your home coverage and even found ways to save you money on your vehicle insurance. Providing clarity and savings is what we strive for! We’ll be sure to pass along your kind words to Justin. If you ever need anything, we’re here for you. ⭐⭐⭐⭐⭐🚗🏡😊"
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David Thrailkill

February 4, 2025

5  out of  5
rating by David Thrailkill
"I have had the pleasure of working with Caitie Yoes and she has shown an excellent knowledge of the product not to mention her personality is a joy. I have been a customer of Garrett Schafer - State Farm Insurance for well over 25 years and they have done an excellent job taking care of my family needs. Caitie is there when I need her and makes a difference when I have a question or need assistance."
We responded:
"David, Wow, thank you for your thoughtful review! We’re so glad to hear that Caitie has been a joy to work with and that her knowledge and dedication have made a positive impact. It’s wonderful to know that you’ve been a valued customer of Garrett Schafer - State Farm for over 25 years! We truly appreciate your loyalty and trust in us to take care of your family’s needs. Caitie and the entire team are always here for you whenever you need assistance. Thanks again for your kind words! 😊🏡⭐"
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David LaFlash

January 31, 2025

5  out of  5
rating by David LaFlash
"Excellent Service. Exceeded expectations and I have a policy customized for my needs! Thank you Richard!"
We responded:
"David, Thank you for your wonderful feedback! We’re thrilled to hear that Richard provided excellent service and helped customize a policy that fits your needs. Exceeding expectations is what we strive for! We truly appreciate your trust and look forward to serving you in the future!""
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Marshelle

January 31, 2025

5  out of  5
rating by Marshelle
"I have been with State Farm for 5years and they have been good to me. They have saved me dollars made sure I had all of the discounts that were available for me. The staff are amazing especially Catie! They will give a remember call when your bill is due. Because sometimes life happens and you're not able to pay the full amount I would make half a payment. I had have numerous of other Insurance companies that have reached out to me, attempting to beat State Farms price. NOOOBODY can and would come close to what I'm paying for two cars and rental insurance. I'm in good hands with State Farms. :)"
We responded:
"Marshella, Thank you for being a valued part of our State Farm family for five years! We’re so glad Catie and the team have been able to support you and help you save. We appreciate your loyalty and kind words! 😊"
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Garrett Jones

January 29, 2025

5  out of  5
rating by Garrett Jones
"If they have more stars ,I will put more .... I can honestly say this is one of the best insurance companies I came across in years"
We responded:
"Wow, thank you for such a fantastic review! We're thrilled to hear you've had such a great experience with us. We truly appreciate your support!"
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Josiah Henriques

January 29, 2025

5  out of  5
rating by Josiah Henriques
"Very good customer service"
We responded:
"Josiah, We're glad you had a great experience. If you need any assistance, feel free to reach out anytime!"